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Security and Patrols

Yates Security patrols the entire City Quarter site on a 24 hours a day, 7 days a week basis. One guard randomly patrols throughout the complex. 

Yates Security can be reached onsite at 0403 593 378 or through their commercial number on 131 911It is a good idea to add these numbers to your mobile phone. The Security office is located in Vie2.

We would like to discourage the mindset that security is the sole responsibility of the security patrols. Residents can very much assist a community approach to this problem by taking an active part in ensuring the building is secure by closing all doors when entering and leaving the building, not allowing cars to tailgate into the car park without swiping as they enter and by reporting any suspicious people loitering in and around the building. 

Please do not let people into the building who are not known to you
As an alternative, direct them to Security who can assist them further.

When entering or exiting the car parks, please wait to ensure the rollers shut and that no persons enter the car park behind you. There have been incidents of theft of and damage to vehicles in car parks in the City Quarter. There have also been break and enters into apartments.

Key Storage

Yates also provides a key storage facility in the event of residents locking themselves out. To use this service, ring security to arrange meeting in the office. You will need proof of identity and address, both to register and to retrieve your keys. There is no charge for this service. Security have access to all buildings and floors BUT not your apartment.

If you are locked out of your building and unable to ring security, there is a Meeting Area at the entrance to Alexandra Gym. This area is patrolled hourly.